Privacy Policy

Privacy Policy

Introduction

Welcome to https://air-suspension-kit.alertblitz.com (hereafter referred to as “Air Suspension Kit,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our users worldwide. Our policy complies with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados Pessoais (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy applies to all aspects of our digital presence, including but not limited to:

  1. Our official website at https://air-suspension-kit.alertblitz.com
  2. Mobile and desktop applications associated with our brand
  3. Online services and products offered through our platform
  4. Interactions between users and our support team

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Policy governs your interactions when:

  1. You sign up as an authorized user to access our applications and services.
  2. You visit or navigate through our websites linked to this Privacy Statement.
  3. You receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your user experience and improve our services. These include:

  1. Account Information: Details related to your registration and account creation, such as usernames, email addresses, and passwords.
  2. Payment Information: Data required for processing transactions, including cardholder names, card numbers, expiration dates, and security codes.
  3. Financial Information: Your financial records may be stored securely to support billing and accounting processes.
  4. Purchase Information: Details about products or services bought through our platform, including order history and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices that allow us to recognize you across different devices and platforms.
  6. Location Data: Information about your geographical location when you interact with our services (with your consent).
  7. Feedback: Your responses to surveys, reviews, or feedback forms help us improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts to our platform, we may collect data from these platforms (subject to their privacy policies).
  9. Product Information: Details about products viewed, added to carts, or purchased on our website, including product codes and preferences.

We gather this data through various means: user input forms, browsing activities, cookies, analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your browser to enhance your experience on our site. We use cookies for several purposes:

  1. Strictly Necessary: These ensure basic functions of the website, like remembering your login details or keeping items in your shopping cart.
  2. Preference: Cookies store user preferences and settings to provide a personalized experience.
  3. Analytics: They enable us to analyze site usage, track performance, and gather insights for optimization.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary based on the type of data and its purpose:

  • Account Information: Retained until your account is active and for a reasonable period after account closure (to comply with legal obligations).
  • Transaction Data: Usually kept for 7 years due to tax and accounting requirements.
  • Location Data: Depends on the purpose; for example, delivery logs may be retained for order fulfillment.
  • Cookies: Session cookies are deleted when you close your browser, while persistent cookies remain until they expire or are deleted by you.

Once the retention period ends, we securely delete or anonymize the data to ensure it cannot be used to identify individuals.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encrypted Communication: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected such data, please contact us immediately, and we will take appropriate steps to delete it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Ask for the deletion of your personal data in specific circumstances.
  • Restriction: Limit our processing of your personal data under certain conditions.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to or reject certain uses of your personal data.
  • Non-Discrimination: Be free from unfair treatment based on your exercise of privacy rights.

To invoke any of these rights, please contact our Privacy Team via the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding our data practices, please contact us:

  • Email: [email protected]
  • Postal Address: Air Suspension Kit Privacy Team, [Address], [City, State, ZIP Code]